| Q1. |
What is the minimum operating system requirement for my Smartphone or tablet? |
| A. |
Anywhere Weather App is compatible with the Android v2.3.4 or later as well as iOS 5 or later version.
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| Q2. |
I cannot login successfully to the Anywhere Weather program. What should I do? |
| A. |
Please make sure your user name and password for the app are correct. The date and time on your smartphone/PC have to be synced to the Atomic time as well. To sync your Android or iOS time with Atomic time please do the following:
Android system: Settings > Date & time > selected the âAutomatic date & timeâ
iOS system: Settings > General > Date & Time > Turn ON âSet Automaticallyâ
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| Q3. |
Why does my smartphone show the message âthe request timed outâ or ânetwork connection error, please check the internet settingsâ, when the App is resumed from sleep mode? |
| A. |
Some smartphones/tablets will disable the Wi-Fi and/or 3G/4G function during sleep mode and it may need several seconds to re-connect. Please make sure the Wi-Fi or 3G/4G has a strong connection to the internet. This can be tested by launching your internet browser and accessing your favorite website to check internet speeds and connectivity.
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| Q4. |
Why can I see data from all âOther Stationsâ but not my registered station? |
| A. |
This may result from connection problems between your specific âAnywhere Weather Stationâ and your internet router or incorrect connection settings. Please reset the main unit and try again.
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| Q5. |
I cannot register my âAnywhere Weather Appâ |
| A. |
The registration is a simple process that requires just some minor information to complete. Please make sure you use a valid E-mail address for registration. If you have not received an email confirmation, please check the email address again. You should receive an email from Oregon Scientific within a couple of minutes.
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| Q6. |
Where do I view my âAnywhere Weather Stationâ data? |
| A. |
You can view your data via smartphone/tablet App. Please register your âAnywhere Weather Stationâ in the App through your iOS device or Android device to view your data.
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| Q7. |
How can I register my station? |
| A. |
You can add a station by clicking the icon on the top of the home page
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| Q8. |
I want to buy 2 sets of âAnywhere Weather Kitâ for monitoring my home and officeâs weather information. Can I register multiple weather stations on the App? |
| A. |
Yes. You can add multiple stations via the same registration process. These will all be linked under one account.
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| Q9. |
Why does my weather data history line graph not show data at some points in time? |
| A. |
It could be due to temporary failure of your internet or sensor connection. Please check with your ISP for internet connection issues. Please also check the status of your sensors and make sure they are all transmitting and being received successfully by the Anywhere Weather main unit. A battery reset may need to be performed for the sensors to start communicating again.
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| Q10. |
Can my existing WMR Pro Weather Station sensors be viewed through my display AND be accessible through the Anywhere Weather App or do I need to purchase separate sensors? |
| A. |
Your existing WMR 3.0 protocol sensors will broadcast and can be received by multiple weather station displays including your âAnywhere Weather Kitâ at the same time. You do not need to purchase additional sensors. However, having a display on hand will also help you make sure your sensors are transmitting properly without having to troubleshoot through your Anywhere Weather App.
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| Q11. |
How does the âAnywhere Weather Kitâ get barometric values and weather forecast? |
| A. |
The Weather Sensor Receiver receives data from the wireless sensors which also uses a barometric sensor for monitoring/recording atmospheric pressure as well as making weather forecast based on that measurement.
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| Q12. |
After upgrading my APPLE device from iOS5 to iOS6, my registered weather station and the friends added in my community list are missing or the station and friends lists appear empty. |
| A. |
Try logging out of the application and login again. If that doesnât work, try removing and re-installing the App to retrieve the registered stations and friend list. Youâll need to log back in, but your information is backed up regularly, so you wonât lose any data if you remove/delete the APP.
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